Cancellation Policy

CANCELLATION POLICY

The “Company” to provide the “Participants” with high level services, undertakes only two “Tours” per day.

The booking of each “Tour” for a specific – unique – date requires the commitment of the “Company” to provide a luxury bus or yacht, driver – skipper, tour guide and a few partners who will provide their services. as well as hospitality on their premises.

For the perfect organization, the excellent offer of the services described and for the successful completion of each “Tour”, the “Company” commits all its partners in time and advances all suppliers significant sums. The “Company” also undertakes specific obligations, such as to compensate the partners – suppliers, in case of cancellation for the whole price or part of it.

Therefore, in case of cancellation, charges will apply, which depend on the date of cancellation.

1)At the request of the “Participants”, the date of each “Tour” can be changed without any additional charge, under the general condition that the written request of the “Participants”, to change the date is communicated to the “Company” at least 7 (seven) calendar days before the initial agreement date. On this case customers must select the new available date they wish to take their “Tour” from the calendar on this website. If there are no other dates available, or if the written notice of postponement to the “Company” is given by the “Participants”, in less than 7 (seven) calendar days, then the total amount of the advance payment already paid will be withheld.

2) In case of final cancellation of the “Tour” booked by the participants, through their own fault, no penalty is imposed, provided that the cancellation is announced in writing to the “Company” at least 7 (seven) calendar days before the agreed date. If this cancellation is notified in less than 7 (seven) calendar days, then the full amount of the deposit already paid will be retained by the “Company”.

3)If, for any reason, there will be an interruption or final cancellation during an ”Tour”, by fault of the “Participants”, then there is no reason for a refund of the money.

4)If, for any reason, there will be an interruption or final cancellation during an “Tour”, by fault of the “Company”, then the “Participants” will be refunded in full.

5)If, during an “Tour”, there will be an interruption or permanent cancellation by reason of force majeure (e.g. weather conditions, strike, events, accidents, earthquakes, fire, restrictions imposed by the government in certain areas or for any other type Emergency), then the “Participants” will receive a partial refund of their money, less the expenses already paid (if applicable) for benefits or services already performed, before the termination or final cancellation of the “Tour”.

6)In case of any possible delay in the flow or program of an “Tour”, by fault of the “Company” or due to force majeure, the program will continue and be completed normally, and this delay will not change or burden the agreed costs.